Support
Need technical assistance or support? This is the place!Our goal is to provide you with technical assistance and support quickly and effectively.
Step 1.
Read the user manual and or installation manual to determine if the support issue is covered.
Step 2.
Consult the videos on the website to determine if the video can help.
Step 3.
Consult your local authorised installer/dealer for Redfoot Levelling systems. There are over 50 authorised dealers Australia wide.
EQ Smart Level
User Manuals
Installation Manuals
Troubleshooting Guides
Bracket Installation Manuals
Technical Drawings
Cylinder Dimensions
Pump Pack Dimensions
Warranty Policy
Installation Manuals
Troubleshooting Guides
Adapter Installation Guides
Technical Drawings
Jack Dimensions
Bracket Dimensions
Warranty Policy
Cylinder Dimensions
Pump Pack Dimensions
Redfoot Telescopic
User Manuals – NEW Smart Level Systems
Installation Manuals – NEW Smart Level Systems
Installation Manuals
Cylinder Dimensions
Trouble Shooting Guides
Warranty Policy
Pump Pack Dimensions
Redfoot Telescopic
HOW TO VIDEOS
Product Overviews
Redfoot Levelling Motorhome Smart Levelling Overview
Redfoot Levelling Motorhome System Overview
Redfoot Levelling AutoLift for Caravans Overview
Redfoot Levelling Expedition Vehicle Overview
Redfoot Levelling Electric 'Stabilisation' for Caravans Overview
Redfoot Levelling ‘AutoLift’ for Motorhomes Overview
Redfoot Levelling ‘EQ Smart Level’ for Motorhomes Overview
Testimonials
Redfoot Levelling ‘AutoLift’ for Motorhomes Testimonial
Redfoot Levelling Expedition Vehicle Testimonial
Redfoot Levelling ‘AutoLift’ for Caravans Testimonial
Troubleshooting Videos
EQ Smart Level Touchpad Troubleshooting
How to set the Orientation on the Redfoot EQ Smart Level Keypad
How to Set Up the EQ Smart Level App
How to Manually Override your EQ Smart Level Pump
How to set the Null on the EQ Smart Level Keypad
How to connect your Smart Phone to the EQ Smart Level Keypad
Redfoot electric stabiliser leg operation video
RedFoot 'EQ Smart Level' simple operation video
How to install a DV2 Kit to an EQ Smart Level pump
How to Change a Pressure Switch
How to Change a Reversing Contactor
How to Change a Valve and Coil
FAQs
What is the return policy if I order the wrong system or part?
Uninstalled systems or parts can be returned for credit within 30 days of original purchase subject to inspection. Customer is responsible for return shipping fees. All goods to be returned require prior written approval issued by Redfoot Levelling for the return to be processed, a credit will not be issued for parts returned without preauthorisation. All care must be taken when repackaging returns, credit will not be issued for returned goods that are soiled or damaged.
What is the warranty policy on Redfoot Levelling systems and replacement parts?
All Redfoot Smart EQ systems come with a one-year (12 month) and AutoLift systems a 2-year (24 month) warranty from date of purchase. Replacement parts are warranted under the same guidelines listed in the warranty policy of your operation manual for the remainder of the original warranty or 90 days, whichever is longer. Proof of warranty repair date and original vehicle purchase date are required. If the system or part is still within its warranty period, fill out the warranty claim form located under the Support tab.
How much does it cost to install a Redfoot Levelling system?
Installation costs for a Redfoot Levelling system average around $2,000 - $4,000. This estimate is highly dependent on the type of vehicle, size and complexity of the system you want installed.
What is the process of buying a Redfoot Levelling System?
Redfoot Levelling systems can be purchased through one of our authorised installers, just ask them for one of our systems and they will order and install it to your vehicle themselves. Alternatively, systems can be purchased from us directly. Delivery locations must have access to a forklift as our systems are delivered on pallets.
What vehicle information do I need to get a quote?
Before asking for a quote for one of our systems, you should have the following information about your vehicle; make, model and year of your vehicle and the ground to chassis clearance measurement (mm).